| dc.description.abstract | ABSTRACT This study was aimed to measure the quality of online news published by online news portal in Indonesia. It was based on the main assumption that online journalism might cause the shortcoming of online news quality as the result of the faster way in online news coverage and reporting. It examined 965 amount of online news on the issue of AirAsia QZ8501 plane crash reported by detikcom between December 2014 and January 2015. The news were selected purposively and analyzed as manifest contents with quantitative content analysis method. The quality of online news was defined based on three primary concepts namely the concept of objectivity by Westersthl, the concept of credibility by Flanagin & Metzger and the concept of BASIC by Bradshaw. The adaptation and modification of the three concepts created eleven categories of quality assessment comprised of factualness, accuracy, completeness, relevance, balance, neutrality, credibility, brevity, adaptability, scannability and interactivity. The findings showed that the quality of analyzed online news reached a percentage of 78,05% (categorized as good in predicate), while the percentage of each unit ranged from the lowest to the highest: 0% for adaptability, 12,02% for completeness, 79,92% for scannability, 80,86% for accuracy, 89,84% for neutrality, 96,58% for brevity, 99,59% for balance, 99,79% for factualness, 99,90% for credibility, 100% for relevance as well as 100% for interactivity. It also could be indicated from the results that the quality of adaptability and completeness of AirAsia QZ8501 online news were not as good as the nine other units, so that detikcom was expected to increase these two units considering that the ease of finding and integrity of information contained in online news relating to both of them. However, the good predicate of online news quality in this case proved that detikcom has been able to show its optimal performance and professionalism, especially in ensuring the realization of social responsibility through the provision of useful information for the readers. Keywords: quality news, online news, online journalism, detikcom, AirAsia QZ8501 | |
