http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21137 2026-04-06T20:32:53Z 2026-04-06T20:32:53Z Pramusinto, Agus http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21840 2025-04-08T08:59:57Z 2016-01-01T00:00:00Z

Weak central authority and fragmented bureaucracy Pramusinto, Agus The aim of this chapter is to analyse the role of the civil service in policy implementation in Indonesia. The civil service has played a pivotal role in the development process during the initial phase of Indonesia's independence, the nation-building phase and the process of socio-economic development that followed (Bachtiar 1972). Many terms are used by scholars to describe the role of the civil service in Indonesia, including bureaucratic polity (Jackson 1978), bureaucratic state (Emmerson 1983), bureaucratic authoritarian regime (King 1982), beamtenstaat (McVey 1982) and patrimonial bureaucracy (Crouch 1979). The use of these concepts is still relevant for a good understanding of practices that characterized the conduct of the Indonesian government and bureaucracy until the late 1990s, before the implementation of the subsequent political reforms. Decision-making was very effective due to the dominance of the public bureaucracy with the support of ABRI (Angkatan Bersenjata Republik Indonesia or Indonesian Army) and the then ruling political party, Golkar (Golongan Karya or Functional Group). However, forces outside the state were relatively weak and this ensured that the state had ample autonomy in formulating and implementing policies without interference from the non-state actors. Despite the positive aspects of the Suharto regime, there were many administrative problems such as corruption, lack of capacity of the local bureaucrats and the central government's limitations in accommodating local problems. As the rapid pace of political development during the last decade has induced major changes in the impact of political actors on public policy, it is necessary to revisit studies that portrayed the public bureaucracy as a dominant force in Indonesia, especially during the New Order regime. Previous studies have shown that the role of public bureaucracy in Indonesia was very strong. This chapter focuses on the shift from a hegemonic political party system during the New Order regime to a multi-party system that began to emerge in the wake of its collapse, and addresses two questions. First, to what extent have political changes affected the role of the civil service in policy formulation and implementation in Indonesia? Second, what has been the impact of these political changes on the nature of policy formulation and implementation in Indonesia? To analyse policy implementation in Indonesia, this chapter relies on the framework introduced by Van Meter and Van Horn (1975: 462–74).

2016-01-01T00:00:00Z Pramusinto, Agus Purwanto, Erwan Agus http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21839 2025-04-08T08:58:28Z 2017-01-01T00:00:00Z

Case study 2: Toward Surabaya Cyber City Pramusinto, Agus; Purwanto, Erwan Agus Innovation in public service delivery and in the conduct of government affairs has long been an area of keen interest for public administration academics and government affairs practitioners alike.

2017-01-01T00:00:00Z Purwanto, Erwan Agus Pramusinto, Agus Margono, Subando Agus http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21838 2025-04-08T08:19:18Z 2019-01-01T00:00:00Z

Ensuring the quality of basic service delivery in decentralised local governments through the Minimum Service Standard policy Purwanto, Erwan Agus; Pramusinto, Agus; Margono, Subando Agus This paper discusses the impact of the implementation of Minimum Service Standard (MSS) policy on the quality of basic services district/city governments deliver to their citizenry in Indonesia. One of the expectations of the decentralisation policy, which got underway in 1999 was to contribute to the improvement of the quality of public services. The issuing of Indonesian Government Regulation (GR) No. 65/2005, which outlined guidelines on setting and implementing MSS for all sectoral ministries was very much in line with that process. Study results obtained from a survey of the local government officials attest to the reality that most local governments are yet to implement the 15 MSS set by the 15 sectoral ministries. Some of the factors that have hampered the implementation of MSS include lack of clarity on substance of MSS policy (unclear concept of basic services and MSS; variety of approaches used in various sectoral ministries, such as input, process, output and outcome), and constraints that implementing organisations face (insufficient budget allocation and human resource capacity, unclear functional assignments, and lack of integration of MSS in local government development plans).

2019-01-01T00:00:00Z Apriliyanti, Indri Dwi Kusumasari, Bevaola Pramusinto, Agus Setianto, Widodo Agus http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21837 2025-04-08T08:11:39Z 2021-01-01T00:00:00Z

Digital divide in ASEAN member states Apriliyanti, Indri Dwi; Kusumasari, Bevaola; Pramusinto, Agus; Setianto, Widodo Agus Purpose This study addresses the critical factors that contribute to the success of e-government programs in the Association of Southeast Asian Nations (ASEAN) member states (AMS). We investigate the factors that play key roles in e-government adoption and implementation in AMS that stem from multiple dimensions. Design/methodology/approach Our qualitative study on eight ASEAN countries with different political situations and economic developments suggests that in general, institutions (formal and informal institutions), resources, leadership, organizational design and culture values determine the success of e-government. Findings The provision of adequate information and communication technology infrastructure alone is insufficient to ensure the success of e-government. Research limitations/implications Our findings lead to a conceptual framework of factors that drive the success of e-government projects that advances the literature on e-government, particularly the research about e-government in the context of developing countries. Originality/value An empirical evidence and in-depth understanding suggest that different factors are associated with detrimental impacts on e-government implementation.

2021-01-01T00:00:00Z