http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21154 2026-04-09T05:19:05Z 2026-04-09T05:19:05Z Purwanto, Erwan Agus Pramusinto, Agus Margono, Subando Agus http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21830 2025-03-27T07:30:55Z 2019-10-11T00:00:00Z

Ensuring the quality of basic service delivery in decentralised local governments through the Minimum Service Standard policy Purwanto, Erwan Agus; Pramusinto, Agus; Margono, Subando Agus This paper discusses the impact of the implementation of Minimum Service Standard (MSS) policy on the quality of basic services district/city governments deliver to their citizenry in Indonesia. One of the expectations of the decentralisation policy, which got underway in 1999 was to contribute to the improvement of the quality of public services. The issuing of Indonesian Government Regulation (GR) No. 65/2005, which outlined guidelines on setting and implementing MSS for all sectoral ministries was very much in line with that process. Study results obtained from a survey of the local government officials attest to the reality that most local governments are yet to implement the 15 MSS set by the 15 sectoral ministries. Some of the factors that have hampered the implementation of MSS include lack of clarity on substance of MSS policy (unclear concept of basic services and MSS; variety of approaches used in various sectoral ministries, such as input, process, output and outcome), and constraints that implementing organisations face (insufficient budget allocation and human resource capacity, unclear functional assignments, and lack of integration of MSS in local government development plans).

2019-10-11T00:00:00Z Margono, Subando Agus Martino, Martino http://digilib.fisipol.ugm.ac.id/repo/handle/15717717/21155 2025-03-13T04:23:30Z 2024-03-08T00:00:00Z

The publicness of voluntary action during crisis Margono, Subando Agus; Martino, Martino Although the volunteerism approach is regarded as a helpful strategy, critical concerns arise regarding the dynamics of vulnerability and the publicness of disaster-affected communities’ collective action. This study aims to examine the publicness meaning of public interest andits function in enhancing resilience capacity through voluntary action. Using a hermeneutic approach, this study investigates the collective action of “Canthelan” food sharing within the environmental structure and its of the Special Region of Yogyakarta, Indonesia, during the COVID-19 outbreak. The findings indicate that voluntary action in the context of“Canthelan” is a response to crises accumulated by the pandemic’s socioeconomic threat, the emergence of societal vulnerabilities, and the failure of social protection policies. Voluntary action functions as an alternative resilience mechanism for vulnerable and disadvantaged communities by providing access to and control over food resources in an egalitarian interaction space. Simultaneously, the constructed mechanisms become structurally aggregated knowledge narratives and manifestations of contestation concerning the development of resilience. Voluntary action mechanisms contribute to the development of social resilience through the mediation process, which is a process of mutual support and interaction to face and adapt to threats. However, the deterministic view of power authority hinders the transformative capacity of voluntary action.

2024-03-08T00:00:00Z