This article aims at setting out a broader context for the debates and discussions on welfare transformations driven by rapid global challenges and restructuring. Confronted with challenges resulting from the COVID-19 pandemic, governments and societies across the globe must rethink and reimagine their social welfare approaches to make them appropriate and effective to manage the risks and crises. The papers in this special issue address three major themes: 1) democratisation and changing welfare regimes / social policy provision; 2) reflections of social service delivery; 3) rethinking state-market-society relationships when managing welfare needs. © 2020 Informa UK Limited, trading as Taylor & Francis Group.